Meet the Team at the
AHCC Consulting Consortium...
"Trust Our Experience"
||"Former HME business owner with over
35 years experience in multiple areas of
Health Care, writes and reviews industry Accreditation
Standards, and is an HME Respiratory Care Surveyor."
Floyd Boyer, BS, RRT, RCP has over 35 years experience
in multiple areas of Health Care.
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Floyd's experience in Home Health Care spans over 21 years and
includes Respiratory Care, HME, Rehab Technology, and Fitter
Services. He has been involved extensively in state and national
Respiratory Care associations and HME associations. Floyd is a
member of the American Association for Respiratory Care and the
North Carolina Society for Respiratory Care.
Floyd was a Board member and Chairman of the North Carolina
Respiratory Care Board from July 2000 to July 2002 and currently
is the Executive Director of the Board. He is also a Surveyor and
Clinical Consultant for the Accreditation Commission for Health
Care. In his duties as a Clinical Consultant he writes standards,
data collection material and articles as well as answering
questions from companies preparing for survey. Floyd is a member
of ACHC's Standards Review Committee and Survey Review Committee.
This experience includes Adult, Pediatric and Neonatal experience
at NC Baptist Hospital, Winston-Salem, NC; Moses Cone Hospital,
Greensboro, NC; Baptist Medical Center; Jacksonville, FL; and
Bladen County Hospital, Elizabethtown, NC.
Floyd's experience also includes 8 years in Respiratory Care
Education as an Instructor and Program director at Forsyth
Technical College, Winston-Salem, NC; and as an adjunct instructor
at Jacksonville Junior College, Jacksonville, FL; and Medical
College of Georgia, Augusta, GA. Floyd has over 12 years experience
as Director of Hospital Respiratory Care Departments at Moses Cone
Hospital, Baptist Medical Center, and Bladen County Hospital.
Floyd is a private instrument rated pilot and owns an aircraft.
He has logged over 1200 hours and uses the aircraft frequently
for business. Although he stays very busy with regulatory matters
and consulting he finds time to fly his airplane and ride his
Harley-Davidson motorcycle for relaxation.
||"Home health services business owner with over
18 years of experience in health care and human resource management,
Home Health Nursing surveyor, and is a Legal Nurse consultant."
Sil Anderson, RN, LNC, MAAA is President and CEO of United
Health Standards. She has over 18 years of experience in health
care and human resource management. In 1999, she was inducted
into the International Who's Who of Entrepreneurs.
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Throughout her career, Sil has been involved in adult education,
learning and training. She is currently an adjunct instructor at
Cape Fear Community College for the Continuing Education Department.
Sil served as the Resource Manager for the Coastal Home Care Coalition
(Duke Endowment Education Grant).
Mrs. Anderson served as a national Project Trainer/Nurse Reviewer
for Aperture's HEDIS survey. She also currently serves as preceptor
and advisor for the Accreditation Commission for Health Care (ACHC),
coordinating education for surveyors and conducting "train the
trainer" workshops for preceptors.
Sil is the founder and President of UHS/Educational Services. She
is also an Organization Development (OD) and Design consultant, and
is a Legal Nurse Consultant (LNC).
Mrs. Anderson is a graduate of the University of North Carolina at
Wilmington, where she studied Nursing and Psychology. She is also
a graduate of Mount Olive College of Wilmington with a degree in
Business Administration / Organizational Design and Development.
She is currently enrolled at St. Joseph's College pursuing a dual
Master Degree (MHA/MSN).
||"Former HME business owner and executive
of a national HME company, 23 years experience specializing
in home health care operations strategy, business execution,
and is an HME Clinical Respiratory Surveyor."
Julie A. Bowman, RRT, RCP is the founder and president
of HME Solutions, LLC, which offers HME business consulting
in the areas of Operations Strategy, Business Execution
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She is the author of "The Keys to Best Practice Operations
for the HME Business Owner", a book of valuable ideas to
operate a more efficient business in these ever changing
times. She is the co-author of the "HME Business Builder",
an industry newsletter.
Currently, Julie works in many areas of HME Accreditation.
She is a surveyor for ACHC and consults in the area of accreditation.
She also publishes the HME Accreditation Simplified Manual,
a policy and procedure manual that equips the HME supplier
Julie is a Registered Respiratory Therapist with twenty-three
years experience in the Home Medical Equipment Industry.
She has been an HME business owner and has also been an
operations executive in a large national organization, managing
over 50 HME offices. Additionally, she held positions of
Vice President of Compliance and Best Practice in that organization.
As an active participant in trade organizations, Julie served
as President of the Colorado Association of Medical Equipment
Suppliers and served for two years on the Board of Directors
of the National Association of Medical Equipment Suppliers
(now the American Association of Homecare).
||"Over 30 years experience in the Home Health
industry with extensive Best Practice experience"
Nancy E. Allen BSN, RNC, CMC is owner of Solutions for Care, Inc., a consulting company specializing in all aspects of home health and geriatric care management. Experience includes over 30 years as a clinician, state and accreditation surveyor, business owner and home health administrator. Nancy is a certified Clinical Specialist in Home Health with the American Nurses Credentialing Center, Certified Care Manager and qualified by the Centers for Medicare and Medicaid Services (CMS) as a state surveyor. She played a vital role as the RN consultant on the Data Assessment Verification Contract for CMS where she was an integral part of the team responsible for crafting the multi-million dollar project and presenting results to CMS and other government agencies. Her experiences extend to serving as a Medicare Hearing Officer for the Medicare Fair Hearing Department of CMS where she conducted, and adjudicated federal administrative hearings. Nancy is an author and reviewer for the Home Healthcare Nurse (The Journal for Home Health and Hospice) and on the editorial board for the Home Health Aide Digest. For 2012 Nancy has updated her book “Survivor! Ten Practical Steps to Survey Survival”. Updates include the recent survey changes and interviews with government and accreditation surveyors who reveal their secrets to a successful survey.
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||"32 year Health Care Veteran with 19
yrs. experience in the HME industry, and is an HME Respiratory
Judy Green, RRT, RCP has over twenty-five years
of management experience in the medical field. She was the
Manager of a Cardiopulmonary Department at a large medical
center in Georgia for almost ten years. After leaving the
hospital environment, she worked over fourteen years for
a national home health business. While employed at Pediatric
Services of America, she served as the Assistant Manager,
Location Director and Regional Quality Improvement Coordinator.
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Judy presently works part time for the NC Respiratory Care
Board as a certified Inspector / Investigator and does surveys
for the Accreditation Commission for Healthcare (ACHC).
She has a degree in Respiratory Care and is licensed in
the state of NC. She also does consulting work in the home
health care industry.
Judy is married and enjoys hiking, traveling and strength
training. She shares her home with a dog and four cats.
||"Over 30 years experience in the HME
industry, and is an HME and Clinicial Respiratory Care
Verna Gross, CRT, RCP has over 30 years
experience as a respiratory therapist in HME and Clinical
Respiratory Services. She was instrumental in the start
up and creation of a hospital based respiratory therapy
department in 1975. Her extensive experience has centered
in the rural communities in the mountains of Colorado where
she started a branch for a national company in 1980 and
expanded it to cover a service area of more than 100 square
miles with 3 satellite offices. Her management of this operation
extended for 22 years.
Verna currently works as a surveyor for the Accreditation
Commission of Healthcare (ACHC) as well as manage her husband’s
Plumbing and Heating business. She also does consulting
in the HME industry.
Verna is married and has four adult children and currently
the grandmother of four. She enjoys mountain living including
fly fishing and camping. She has a love for scuba diving
and travel and has logged some fantastic dives throughout
the Caribbean and Pacific waters.
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||"17 year Home Health Care Nursing experience
and a Home Health Care Surveyor"
Teresa Harbour is a Registered Nurse with a Bachelor Degree
in Nursing, a Master of Business Administration and a Master
of Health Administration.
She has been working in the home care field for the past
seventeen years. Her experience includes positions ranging
from hospice staff nurse, home care case manager, clinical
director, hospice director, home health director, and ACHC
Teresa was the recipient of the 2000-2001 Ralph W. Ketner
Productivity Award for cost-efficiencies in home health
and the 2003 Altrusa Woman of Achievement in Professional
Teresa serves on the Association of Home and Hospice Care
of North Carolina’s Board of Directors and Mountain
Valley Hospice and Palliative Care’s Advisory Board.
She is a member of the American College of Healthcare Executives,
the North Carolina Public Health Association, and the American
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expert with extensive experience in certification of
health care organization."
Charli Hoialmen is the President/founder
of Diversified Management Systems, Inc. a ISO 9001 certified
Charli is experienced in the fields of service industries,
business management, professional services, process and
manufacturing industries, computer software / hardware,
Charli has assisted several companies in service, healthcare
and manufacturing, in becoming ISO 9000 certified. She participated
in the first International Standards Workshop for the purpose
of developing ISO 9000 guidelines for healthcare and has
assisted a health care accreditation company to become the
first in the world to achieve certification to the ISO 9001:2000
Standard. She has also assisted in the development of the
first hybrid standard (ISO 9001:2000 and ACHC Standard)
for the DME Sector
Charli is a member of the Board of Commissioners for ACHC
(Accreditation Commission for Health Care) and is registered
with the American Society for Quality.
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||"40 years of experience in the respiratory
care profession and 22 years in the HME industry, HME
Respiratory Care Surveyor, and is a former HME business
Wayne M. Link, CRT, RCPT, RCP is the president of
the North Carolina Based Link Consulting Group, Inc. Wayne
has 40 years experience in the respiratory care profession
and 22 years in the HME industry, Wayne graduated from the
Respiratory Care program at California Medical Center of
Los Angeles, CA. Wayne was the founder, President/CEO of
the North Carolina based HME company, Link Medical, Inc.
Currently, Wayne is a surveyor for the Accreditation Commission
for Health Care, Inc. located in Raleigh, NC where he surveys
HME, Clinical Respiratory Care, Rehab Technology and Medical
Supply provider services.
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Wayne has an active consulting company that works with HME
providers that are preparing for accreditation. Wayne also
lectures at Medtrade, at State HME Associations and private
groups around the country on accreditation issues. In Addition,
Wayne conducts accreditation preparation workshops. Wayne
has been active with NCAMES since 1994 and has served as
president and chaired several boards and committees of the
NCAMES. Wayne is has been serving for the past 10 years
on the NC Board of Pharmacy HME Subcommittee as the Respiratory
Care Representative as well as the chairman for 6 years.